![]() The rest of the flight was just completely miserable with that kid coughing all over me. I screwed up my nerves and went back to sit down. She just shook her head at me and said, "I am DONE, I am DONE with you, go back to your seat!" I asked her for a ginger ale and she obliged, and tried to explain to her that I was not trying to be rude, that I had a hard day, a compromised immune system, and that kid was coughing all over the place without a tissue or anything and he needed help as well. ![]() When I got out of the restroom (which was very dirty and still only had the smelly plastic bags), the same stewardess confronted me about being in there so long. The gentleman in the seat next to me (not the coughing kid, but on the other side), recognized my distress and asked if I would like to get up, he was very kind. The bag in the seat in front of me was not paper, but plastic, and smelled of some sort of deodorizing chemical. It really was the most outrageous behavior I've ever seen from someone who is supposed to be in the service industry.Īt this point I started hyperventilating and needed a bag. When she brought him back some ice, I said "I think I'm having a panic attack", to which she replied, "Well what do you want me to do about it?" while she rolled her eyes and flipped her hair. I've maybe only ever had one before but I've been trained in first aid and recognize the symptoms. I asked her what she meant and she refused to answer me. I'm not looking for a voucher or a $200 gift card, I want the money to apply to my credit card balance. Southwest Airlines wasn't losing any money on the vacation package by letting us use the money they were given in advance. And even if that was the case that should have left us with a balance on the gift cards to use at a later date. However this was not the case, the flight portion exceeded $400 (even if the complete package discount was applied to the flight portion). I would understand not being able to use the full amount if the gift cards total of $400 was more than the flight portion of the vacation package. If we were given cash to use towards the wedding we would have received the $400 savings on the vacation and Southwest Airlines would not have lost any money in the transaction. This practice that Southwest uses devalues the gift cards and in essence steals money from the consumer. It was cash that was given in advance to Southwest Airlines in good faith that it would be available for us to use at a later date. I did not try to use a % discount on a sale item or try to use two discounts on one purchase, or try to use reward point or miles.
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